Sierra
Software Engineer, Agent - Insurance
About this role
Sierra is seeking a Software Engineer to design and deploy production-grade AI agents for the insurance and financial services sectors. You'll own the full lifecycle of mission-critical agents that directly impact customer experience and revenue, partnering with enterprise clients to solve complex business challenges.
What you'll do
- Design and build production-grade AI agents for insurance and financial services use cases
- Own the complete Agent Development Life Cycle from pilot through deployment and iteration
- Partner directly with enterprise customers and startups to understand business needs and translate them into agent solutions
- Develop and refine AI agents for complex interactions like claims processing and quote generation
- Collaborate with research, product, and platform teams to shape Sierra's AI agent platform evolution
- Experiment with emerging AI technologies like voice models and integrate them at enterprise scale
What they're looking for
- AI agent architecture and design
- Production software engineering and systems design
- Large language model integration and optimization
- Python or equivalent backend programming languages
- Experience with enterprise-grade systems and scalability
- Cross-functional collaboration and customer partnership
- Problem-solving in complex, ambiguous domains
- Understanding of financial services or insurance domain (helpful but not required)
Benefits
- Work on mission-critical AI systems impacting millions of end customers
- Full ownership and autonomy over agent development and deployment
- Collaboration with world-class enterprises and cutting-edge startups
- Direct influence on Sierra's core platform roadmap and product direction
- Based in San Francisco with presence across multiple global offices
- Exposure to latest AI models and emerging technologies
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Sierra
Sierra builds production-grade AI agents for enterprise clients in insurance, financial services, and other industries, enabling companies to automate complex business processes and enhance customer experiences. The company is hiring Software Engineers to design and deploy mission-critical AI systems, develop platform infrastructure, and work directly with enterprise customers on agent development and optimization.
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