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Point72

Network Support Engineer

New York, NY; Stamford, CT$100k–$150kmidAdded 1 month ago

About this role

Point72's Technology Team is seeking a Network Support Engineer to develop and maintain robust enterprise network infrastructure. This role involves troubleshooting network issues, managing security protocols, and collaborating with other teams to ensure system reliability.

What you'll do

  • Build and scale resilient network infrastructure for business systems
  • Configure, monitor, and troubleshoot routing and switching platforms
  • Operate and maintain Palo Alto Networks firewalls
  • Administer enterprise load balancers to ensure application availability
  • Respond to network incidents and perform root cause analysis
  • Implement network automation and tooling

What they're looking for

  • Bachelor's degree in computer science or engineering
  • 3+ years in enterprise network support or engineering
  • Hands-on experience with Cisco platforms and routing protocols
  • Experience with Arista EOS and Palo Alto firewalls
  • Understanding of wireless networking standards and protocols
  • Network automation using Python and Ansible
  • Strong troubleshooting and analytical skills
  • Excellent communication and collaboration abilities

Benefits

  • Fully-paid health care benefits
  • Generous parental and family leave policies
  • Volunteer opportunities
  • Support for employee-led affinity groups
  • Mental and physical wellness programs
  • Tuition assistance and 401(k) with employer match
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Point72

Point72 operates trading, data infrastructure, and investment management technology platforms that power systematic portfolio management and capital markets operations. The company is hiring infrastructure engineers, data reliability specialists, and software engineers to build and maintain mission-critical systems including data pipelines, network architectures, storage platforms, and research tools.

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Likely interview questions

  • Walk us through your experience configuring and troubleshooting Cisco IOS and NX-OS platforms, including routing protocols like BGP and OSPF. Can you describe a complex routing issue you resolved?
  • Tell us about your hands-on experience with Palo Alto Networks firewalls. What security policies, VPN configurations, or software upgrades have you managed in production environments?