Persona
Solutions Engineer
About this role
Persona is seeking a Solutions Engineer to serve as a technical advisor for customer implementations of their identity verification platform. This role focuses on both hands-on technical responsibilities and strategic customer partnership, ensuring effective deployment and ongoing optimization of Persona's solutions.
What you'll do
- Act as the main technical contact for customers regarding Persona's products
- Manage the entire delivery process from design to post-launch success
- Collaborate with account teams to enhance customer identity operations
- Provide strategic advisement for complex business challenges
- Gather customer insights to inform product development
- Develop resources to improve efficiency and customer outcomes
What they're looking for
- 3–7 years in a technical customer-facing role
- Fluency in APIs and web development
- Strong communication skills
- Ability to manage complex project implementations
- Adaptability in ambiguous environments
- Strong collaboration and eagerness to learn
- Multitasking and prioritization skills
- Willingness to travel up to 25%
Benefits
- Competitive salary
- Comprehensive health benefits
- Flexible work schedule
- Professional development opportunities
- Remote work options
- [Unknown]
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Persona
Persona builds an identity verification platform supported by data products, infrastructure, and networking systems that handle large-scale operations. The company is hiring Software Engineers for data products and platform teams, a networking specialist, a Security Engineer, and Solutions Engineers to support customer implementations and platform reliability.
View all jobs at PersonaLikely interview questions
- Walk us through a complex technical implementation you owned end-to-end. How did you approach discovery, design, and deployment, and how did you ensure the customer achieved their business outcomes?
- Tell us about a time you had to explain a technical concept or architecture decision to a non-technical stakeholder. How did you communicate it, and what was the outcome?