Pallet
Forward Deployed Product Engineer
San Francisco or New York$160k–$200kmidAdded 1 month ago
About this role
Pallet is seeking a Forward Deployed Product Engineer to implement AI agents for global logistics leaders. This role will involve direct customer engagement, debugging systems, and creating integrations within complex environments, driving tangible business outcomes.
What you'll do
- Reverse engineer undocumented systems and APIs.
- Design integrations between customer systems and AI platform.
- Debug production failures in distributed systems.
- Work onsite with customers to resolve issues.
- Manage customer deployments from discovery to production.
- Identify and implement reusable product capabilities.
What they're looking for
- Experience in production systems.
- API and integration expertise.
- Strong debugging abilities.
- Ability to work in ambiguous environments.
- Excellent communication skills.
- Customer interaction experience.
Benefits
- $160,000 - $200,000 salary range.
- Full-time position.
- Onsite work with ~25% travel.
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Pallet
Pallet builds AI agents that automate workflows and enhance operations for large logistics companies. The company is hiring product engineers, deployment specialists, and sales engineers to implement these solutions with enterprise clients and drive product development based on real-world deployments.
View all jobs at PalletLikely interview questions
- Walk us through a time you had to reverse engineer an undocumented system or API with minimal guidance. What was your approach, and how did you validate your understanding?
- Describe your experience debugging production issues in distributed systems. Can you give an example where you had to coordinate across multiple services or third-party integrations to find the root cause?