OpenRouter
Forward Deployed Engineer
About this role
OpenRouter is seeking a Forward Deployed Engineer to support customers in implementing and scaling their AI solutions using the company's platform. This role bridges customer success and technical engineering, emphasizing hands-on assistance in integration, optimization, and fostering strong developer relationships.
What you'll do
- Lead technical onboarding for new customers
- Collaborate on success plans with customer success teams
- Assist in integrating OpenRouter into customer applications
- Troubleshoot API and deployment issues
- Create guides and examples for customer implementations
- Evaluate models based on customer requirements
What they're looking for
- 4+ years in a technical customer-facing role
- Strong software engineering fundamentals
- Experience with APIs and SDKs
- Knowledge of AI/ML infrastructures
- Familiarity with LLMs and inference
- Proficient in debugging production code
- Ability to translate technical concepts for stakeholders
- Experience in customer engagement and support
Benefits
- Remote work flexibility
- Opportunity for hands-on problem solving
- Engagement with diverse customer use cases
- Role in shaping post-sales customer experience
- Collaboration across multiple teams
- [Unknown]
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OpenRouter
OpenRouter builds a platform that routes and manages high-volume requests across language models and AI inference services. The company is hiring software engineers for platform infrastructure and product development, as well as forward-deployed engineers to support customer implementation and scaling.
- Website
- openrouter.io
Likely interview questions
- Walk us through a time you helped a customer integrate a complex API or SDK into production. What was the technical challenge, and how did you approach debugging and resolution?
- Describe your experience advising customers on infrastructure or architectural decisions. How do you balance technical best practices with business constraints like cost and timeline?