Motive
Field Engineer
Hybrid - Buffalo, New York; United States - Buffalo, New York; United States - Remote (Remote)From $87kmidAdded 1 month ago
About this role
Motive seeks a hands-on Field Engineer to lead hardware installations and deployments for their fleet management platform. You'll be a subject matter expert responsible for executing complex installations, training partners, troubleshooting technical issues, and providing product feedback to shape future releases.
What you'll do
- Install, supervise, and troubleshoot Motive hardware and software implementations at customer sites
- Develop and deliver training content and certification programs for installation partners
- Participate in alpha and beta testing of new products with detailed installation feedback
- Create and maintain installation guides, how-to articles, and help center resources
- Build and maintain a hardware lab for product testing and evaluation
- Ensure onsite safety and operational efficiency during all deployments
What they're looking for
- Computer electronics and hardware proficiency
- Problem-solving and critical thinking
- Customer-facing communication and training delivery
- Automotive and logistics industry knowledge
- Motive product expertise
- Technical documentation and content creation
- Installation and deployment procedures
- Quality assurance and testing
Benefits
- Health, pharmacy, optical, and dental coverage
- Paid time off and sick time
- Short-term and long-term disability coverage
- Life insurance
- 401(k) contribution
- Restricted stock units (eligible roles)
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Motive
Motive builds a fleet management platform that helps organizations track and manage their vehicles and operations. The company is hiring Field Engineers to lead hardware installations and deployments, providing technical expertise, partner training, and product feedback.
- Website
- motive.com
Likely interview questions
- Describe your experience with hardware installation and integration in complex operational environments
- How have you approached troubleshooting technical issues with multiple variables or dependencies?