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Dialpad

Partner Technical Delivery Engineer

Austin, USmidAdded 1 month ago

About this role

Dialpad seeks a Partner Technical Delivery Engineer to design and deliver hands-on technical training programs for its global partner network. You'll own end-to-end execution of 20+ annual workshops, bootcamps, and certifications while managing lab environments, content, and logistics across multiple regions.

What you'll do

  • Design and deliver technical workshops, bootcamps, and summits across NA, EMEA, and ANZ regions
  • Coordinate logistics, instructor resources, and staffing for 20+ major events annually
  • Develop lab guides and hands-on lab environments for live training across all product families
  • Create and maintain technical playbooks and certification content on Docebo LMS
  • Lead Lunch & Learn roadshow series across 18+ North American cities
  • Drive marketing coordination and channel-driven registration for training events

What they're looking for

  • Technical training design and delivery
  • Event planning and logistics coordination
  • Lab environment setup and management
  • Learning Management Systems (Docebo experience preferred)
  • Product documentation and playbook creation
  • Cross-functional collaboration (sales, SE, PSO, product teams)
  • Communications platform knowledge or ability to learn quickly
  • Project management and vendor coordination

Benefits

  • High-visibility role at intersection of technical expertise and enablement
  • Opportunity to shape partner ecosystem growth globally
  • Work with cutting-edge AI and communications technology
  • Collaborative environment with product, sales, and SE teams
  • Based in Austin, US
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Dialpad

Dialpad builds an AI-powered communications platform designed for enterprise customers. The company is hiring sales engineers and technical professionals to deliver product demonstrations, proof-of-concept implementations, and pre-sales support.

Website
dialpad.com
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Likely interview questions

  • Describe your experience designing and delivering technical training programs. How did you measure effectiveness?
  • Tell us about a time you managed complex logistics for multiple concurrent events. How did you handle unexpected issues?
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