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Clarion

Forward Deployed Engineer

NYC Office$150k–$200kfulltimemidAdded 1 month ago

About this role

Clarion is seeking a Forward Deployed Engineer to build and manage end-to-end implementations of AI agents that automate healthcare scheduling and patient workflows. You'll own technical deployments from scoping through go-live, serve as the primary technical contact for customers, and help scale the company's competitive advantage in healthcare automation.

What you'll do

  • Write production code to build integrations, configure AI agents, and implement platform logic for customer workflows
  • Own technical project plans end-to-end, coordinating resources and driving timelines from scoping to go-live
  • Serve as primary technical POC for customers, leading discovery sessions and unblocking integration issues
  • Monitor and optimize AI agent performance in production, diagnosing failures and refining behavior
  • Translate customer feedback and field observations into product requirements for the roadmap
  • Identify expansion opportunities and drive account growth through feature deployment and problem-solving

What they're looking for

  • Production software engineering (3+ years)
  • Complex project management and cross-functional coordination
  • Customer-facing technical leadership
  • AI/ML agent configuration and tuning
  • Integration and workflow orchestration
  • Healthcare domain familiarity (preferred)
  • Debugging and troubleshooting at scale
  • Product intuition and requirements translation

Benefits

  • Solving a critical healthcare problem affecting millions of patients
  • Early-stage company with strong funding (Accel, Y Combinator, Sequoia) and 10x revenue growth
  • Outsized early impact on company trajectory, processes, and culture
  • Founding team with healthcare and AI/ML expertise
  • In-person NYC office collaboration
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Clarion

Clarion builds AI-powered healthcare communication systems that automate patient workflows like scheduling and billing through EHR integration and real-time voice infrastructure. The company is hiring fullstack software engineers and forward deployed engineers to own production features and manage end-to-end implementations of AI agents for healthcare automation.

View all jobs at Clarion

Likely interview questions

  • Walk us through a time you owned a technical implementation end-to-end with a customer. How did you handle scope changes or unexpected blockers?
  • Describe your experience configuring or tuning AI/ML systems in production. How have you diagnosed and fixed performance issues?
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