Sierra
Software Engineer, Insights
About this role
Sierra is seeking a Software Engineer focused on insights to enhance AI-driven customer experiences. The role involves building systems for data analysis, experimentation, and monitoring agent performance, while promoting company values of trust, craftsmanship, and customer obsession.
What you'll do
- Develop systems for analyzing and visualizing data on agent performance
- Enable A/B testing for agent developers
- Create an AI-powered data exploration tool
- Monitor agents for defects and performance patterns
What they're looking for
- 4+ years of experience in product development
- Full-stack development capabilities
- Strong motivation and agency
- Experience in AI product development
- Degree in Computer Science or equivalent
Benefits
- Unlimited paid time off
- Comprehensive medical, dental, and vision coverage
- Life and disability insurance
- Retirement plans
- Parental leave
- Family-building benefits
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Sierra
Sierra builds production-grade AI agents for enterprise clients in insurance, financial services, and other industries, enabling companies to automate complex business processes and enhance customer experiences. The company is hiring Software Engineers to design and deploy mission-critical AI systems, develop platform infrastructure, and work directly with enterprise customers on agent development and optimization.
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