Encord
Forward Deployed Engineer
About this role
Encord seeks a Forward Deployed Engineer to manage end-to-end deployments of its AI data platform for strategic customers. You'll bridge technical implementation and customer success, building integrations, guiding best practices, and shaping the FDE function as an early team member.
What you'll do
- Own complete deployment lifecycle for high-priority customers
- Design and build data integrations and technical solutions for customer onboarding
- Deliver product demos, workshops, and best practice guidance to customers
- Communicate project status to both technical teams and executive stakeholders
- Collaborate with product and engineering teams to inform roadmap decisions
- Help establish and scale the Forward Deployed team function
What they're looking for
- Client-facing solutions engineering
- Data integrations and API experience
- Written and verbal communication
- Project ownership and execution
- Ability to work in ambiguity
- Technical problem-solving
- Stakeholder management
- Fast-paced startup experience
Benefits
- Competitive salary, commission, and meaningful equity
- Clear advancement opportunities in high-growth company
- 18 paid vacation days plus flexible PTO
- Annual learning and development budget
- Comprehensive health, dental, and vision coverage
- Frequent travel and bi-annual company offsites
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Encord
Encord builds an AI data platform that helps enterprises manage, annotate, and deploy data workflows for AI applications, particularly in robotics and autonomous driving. The company is hiring customer-facing engineers, full-stack software engineers, and data solutions specialists to support platform implementation, product development, and customer success.
- Website
- encord.com
Likely interview questions
- Tell us about a time you owned an end-to-end deployment or implementation for a customer. How did you handle competing priorities between technical work and stakeholder management?
- Describe your experience building or integrating with APIs and data systems. What was the most complex integration you've worked on and how did you approach it?