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Elise AI

Solutions Engineer, Implementation & Delivery | Housing

New York City$135k–$185kfulltimemidAdded 1 month ago

About this role

EliseAI seeks a Solutions Engineer to lead technical implementation for enterprise housing clients, bridging presales discovery through go-live. You'll configure AI-driven workflows, advise customers on best practices, and partner cross-functionally to ensure successful platform adoption for complex, high-value accounts.

What you'll do

  • Own end-to-end technical implementation from presales discovery through configuration, testing, and deployment for enterprise customers
  • Conduct technical discovery to map workflows, identify configuration requirements, and develop actionable implementation plans
  • Configure and customize EliseAI's platform to match unique operational needs across housing verticals
  • Present tailored best practice recommendations and advocate for configurations that drive adoption and measurable outcomes
  • Synthesize implementation learnings and serve as internal voice of customer to inform Product and Engineering feedback
  • Develop scalable internal assets including playbooks, templates, and frameworks to strengthen team capabilities

What they're looking for

  • Solutions/Implementation engineering with enterprise SaaS or AI products
  • APIs, system integrations, data flows, and configuration platforms
  • SQL and BI tools (Looker, Tableau preferred)
  • Technical communication across stakeholder levels
  • Cross-functional collaboration with Sales, CS, Product, and Engineering
  • Strategic customer advisory and consulting mindset
  • Vertical expertise development and industry knowledge acquisition
  • Project management and risk identification
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Elise AI

Elise AI builds AI-powered platforms that streamline operations in the housing and healthcare industries. The company is hiring for full-stack engineers, front-end design engineers, solutions engineers, and platform operations engineers to scale its technology and drive enterprise client implementations.

View all jobs at Elise AI

Likely interview questions

  • Walk us through a complex enterprise implementation you owned end-to-end. How did you manage the technical discovery phase, and what's an example of where customer requirements conflicted with best practices—and how you resolved it?
  • Describe your experience with API integrations and data flows. Have you worked with BI tools like Looker or Tableau, and how have you used them to help customers understand their data post-implementation?