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Dexterity

Robotics Field Engineer (Gardena, CA)

Gardena, CAcontractmidAdded 1 month ago

About this role

Dexterity seeks a Robotics Field Engineer to deploy and maintain cutting-edge warehouse automation systems at customer sites. You'll diagnose issues, perform repairs, and serve as the primary liaison between on-site operations and the development team while ensuring optimal system performance.

What you'll do

  • Operate and troubleshoot robotic systems at customer warehouses
  • Diagnose hardware and software issues and coordinate repairs
  • Perform system retrofits and lifecycle maintenance actions
  • Conduct on-site investigations and lead technical problem-solving
  • Communicate technical findings and status updates to development and operations teams
  • Provide first-line customer support and technical guidance

What they're looking for

  • Robotics or warehouse automation systems knowledge
  • Mechanical troubleshooting and repair
  • Systems integration and diagnostics
  • Hardware-software interface understanding
  • Technical communication and documentation
  • Problem-solving and root cause analysis
  • Customer-facing communication
  • Field operations experience

Benefits

  • Fully paid onsite training in Redwood City, CA
  • Work with cutting-edge Physical AI technology
  • Opportunity to impact global supply chain innovation
  • Diverse, mission-driven team culture
  • Backing from world-class investors
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Dexterity

Dexterity builds warehouse automation robots designed to handle repetitive and physically demanding tasks, with systems that have already processed millions of items. The company is hiring robotics engineers, manufacturing specialists, and controls engineers to advance its products from development through deployment and production scaling.

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Likely interview questions

  • Can you describe your experience troubleshooting and diagnosing hardware and systems integration issues in production environments?
  • How have you handled situations where you needed to communicate technical problems to both engineers and non-technical stakeholders?