CodeRabbit
Enterprise Field Engineer – Post-sales
About this role
CodeRabbit seeks an Enterprise Field Engineer to guide enterprise customers through onboarding, implementation, and ongoing success with their AI-powered code review platform. You'll serve as the technical bridge between customers and internal teams, ensuring seamless adoption and maximum value realization across the customer lifecycle.
What you'll do
- Lead technical onboarding and implementation for enterprise customers, ensuring smooth platform deployment
- Configure integrations with customer CI/CD pipelines, development workflows, and cloud environments
- Deliver training sessions and enablement programs to drive adoption and best practices
- Conduct regular architecture and configuration reviews to optimize customer usage
- Act as technical escalation point for complex issues, partnering with support and engineering teams
- Gather customer feedback and provide insights to product and engineering teams
What they're looking for
- Enterprise customer onboarding and post-sales technical engagement
- Software development tools and CI/CD platforms
- Cloud platforms (AWS, GCP, Azure)
- Command line tools and technical debugging
- Stakeholder management across technical and business teams
- Kubernetes and container orchestration
- Infrastructure as code (Terraform)
- Strong communication and problem-solving abilities
Benefits
- $200k-$260k OTE (based on experience and location)
- Hybrid role in SF or Boston
- Fast-paced startup environment with collaborative culture
- Opportunity to work with cutting-edge AI development tools
- Direct impact on enterprise customer success
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CodeRabbit
CodeRabbit builds an AI-powered code review platform that integrates advanced language models into developer workflows to enhance code quality and productivity. The company is hiring field engineers to support sales and customer success, backend engineers to build scalable infrastructure, and applied AI engineers to design and deploy generative AI systems powering their platform.
- Website
- coderabbit.ai
Likely interview questions
- Walk us through your experience leading enterprise customer onboarding and implementation. How did you ensure customers successfully adopted the platform and realized ROI?
- Describe a time you had to translate complex customer requirements into a technical implementation plan. How did you handle conflicting priorities or technical constraints?