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Basis AI

Solutions Engineer

New York Office$125k–$250kfulltimemidAdded 1 month ago

About this role

Basis is seeking a Solutions Engineer to lead technical deployments of its AI agents for enterprise customers, primarily in accounting. You'll serve as the technical bridge between customers and the engineering team, managing integrations and ensuring successful agent implementation across multiple concurrent deployments.

What you'll do

  • Lead technical integration of Basis agents into customer workflows and systems
  • Manage multiple concurrent customer deployments and technical implementations
  • Conduct technical troubleshooting calls with customers and internal IT teams
  • Analyze data and diagnose integration issues using SQL
  • Collaborate with DI Strategists on enterprise customer engagements
  • Build and maintain API integrations connecting customer systems to Basis platform

What they're looking for

  • SQL proficiency for data analysis and troubleshooting
  • API integration experience
  • Technical implementation and solutions engineering
  • Enterprise SaaS knowledge
  • Financial services domain expertise (preferred)
  • Customer-facing technical communication
  • Enterprise data integration and connectivity solutions (preferred)
  • Project management across multiple simultaneous deployments

Benefits

  • Premium Medical, Dental, and Vision coverage with Life Insurance
  • Unlimited PTO plus 12 paid company holidays
  • Daily meal stipends and fully stocked kitchen
  • Mental health support through Spring Health (6 coaching and 6 therapy sessions)
  • 401(k) retirement plan and pre-tax commuter benefits
  • Parental leave
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Basis AI

Basis AI builds AI agents designed to automate accounting workflows for enterprise customers. The company is hiring Solutions Engineers, Sales Engineers, and Growth Engineers to drive technical deployments, demonstrate solutions to prospects, and scale their go-to-market operations.

View all jobs at Basis AI

Likely interview questions

  • Can you walk us through a complex API integration you've led in a financial services or enterprise SaaS environment? What challenges did you face and how did you resolve them?
  • Tell us about a time you managed multiple technical deployments simultaneously. How did you prioritize and ensure nothing fell through the cracks?
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