Apollo.io
Go-To-Market Engineer I, SMB
About this role
Apollo.io seeks a GTM Engineer to drive customer success and revenue growth for SMB accounts by designing AI-powered campaign workflows, analyzing product usage data, and building scalable playbooks that optimize adoption and retention. This hybrid role blends customer success management with systems engineering, requiring someone who can automate outreach strategies while maintaining strategic customer partnerships.
What you'll do
- Own customer outcomes including GRR (95%+), NRR, product adoption, and credit consumption across managed accounts
- Design and execute layered, signal-based outbound GTM campaigns from ICP definition through messaging and sequencing
- Analyze product telemetry and behavioral signals to identify adoption gaps, expansion opportunities, and churn risks
- Build AI-driven agentic workflows using Apollo and other tools to automate outreach and seat expansion with appropriate QA guardrails
- Advise customers on GTM strategy alignment and ROI measurement in partnership with their RevOps and Sales teams
- Create reusable playbooks, templates, and assets that improve effectiveness across the entire managed team
What they're looking for
- Go-to-market (GTM) strategy and campaign execution
- AI-native workflow design using tools like MCP, n8n, Clay, Bolt, or Lovable
- Data analysis and metrics fluency (ICP, TAM, SAM, conversion rates, attribution)
- RevOps, Growth, or Sales Development expertise
- Systems thinking and process optimization
- Product telemetry analysis and behavioral signal interpretation
- Customer relationship management and advisory
- Campaign management and high-volume account handling
Opens the application — the Jobs AI extension fills it for you. Set up autofill
Opens the official application on the employer’s site. No login required.
Apollo.io
Apollo.io builds AI-powered sales and customer engagement platforms that help teams automate outreach strategies and optimize customer adoption. The company is hiring GTM and Go-To-Market Engineers who blend customer success management with systems engineering to drive retention and revenue growth across SMB and mid-market segments.
- Website
- apollo.io
Likely interview questions
- Walk us through a GTM campaign you've designed end-to-end — from ICP definition through execution. How did you measure success, and what signals told you to iterate?
- Describe your experience with AI-native tools like MCP, n8n, Clay, or similar. How have you built agentic workflows with appropriate QA and guardrails to ensure reliability?