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Ampersand

Forward Deployed Engineer

San Francisco (Remote)$89k–$205kfulltimemidAdded 1 month ago

About this role

Ampersand, a Series A-backed integration infrastructure platform for AI, seeks a Forward Deployed Engineer to implement their technology directly within customer environments. You'll combine hands-on coding, technical advisory, and partnership skills to deliver successful deployments while feeding learnings back to the product team.

What you'll do

  • Lead end-to-end technical implementations with strategic customers from discovery through adoption
  • Write production-quality code within customer codebases and unfamiliar environments
  • Provide technical recommendations on integrations, scalability, and long-term operability
  • Surface product gaps, bugs, and patterns discovered in the field to the core engineering team
  • Serve as a technical thought partner and trusted advisor to customer teams
  • Convert customer-specific solutions into reusable documentation, examples, and product improvements

What they're looking for

  • Software engineering and production code quality
  • APIs, integrations, and distributed systems
  • Customer-facing problem solving and technical advisory
  • Cloud-based architectures
  • Clear communication with technical and non-technical stakeholders
  • End-to-end project ownership and delivery
  • Developer tools and infrastructure platforms
  • CRM, ERP, or business systems knowledge (bonus)

Benefits

  • Competitive salary and equity
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Up to 4 weeks PTO
  • Free lunch on in-office days
  • Team socials and retreats
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Ampersand

Ampersand builds integration infrastructure platform that enables AI agents to connect with external systems and data. The company is hiring Forward Deployed Engineers, Customer Engineers, Developer Relations, Sales Engineers, and Product Engineers to implement their platform, support customers, advocate to developers, and build core connectivity features.

View all jobs at Ampersand

Likely interview questions

  • Walk us through a time you implemented a complex integration or technical solution in a customer environment. What made it challenging, and how did you ensure it was maintainable long-term?
  • How do you approach understanding a customer's existing stack and constraints before recommending an integration approach?
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