Skip to main content

Airbyte

Customer Support Developer (Databases)

United States (Remote)$99k–$115kfulltimemidAdded 1 month ago

About this role

Airbyte seeks a Developer with deep database expertise to blend customer support with hands-on connector development. You'll troubleshoot complex data integration issues, write Java/Kotlin code for open-source database connectors, and advocate for customer needs across the engineering organization.

What you'll do

  • Serve as primary technical escalation for database-related customer issues via email, ticketing, and video calls
  • Reproduce and root-cause bugs by analyzing connector logs, query plans, transaction logs, and replication state
  • Develop and maintain Java/Kotlin code for Airbyte's database source and destination connectors
  • Support customers with CDC setup, schema evolution, authentication, and data warehouse/lake configurations
  • Validate database version compatibility and maintain testing environments across supported engines
  • Advocate for customer pain points to Engineering and Product teams to influence roadmap priorities

What they're looking for

  • Java and Kotlin development
  • Relational databases (PostgreSQL, MySQL, MSSQL, Oracle)
  • Data warehouses and lakes (Snowflake, BigQuery, Redshift, Databricks)
  • Change Data Capture (CDC) and replication mechanisms
  • Network troubleshooting (SSH, SSL, firewalls, authentication)
  • SQL query optimization and transaction log analysis
  • Open-source contribution and code review
  • Technical communication and customer empathy
Apply with Autofill

Opens the application — the Jobs AI extension fills it for you. Set up autofill

Opens the official application on the employer’s site. No login required.

Airbyte

Airbyte builds data integration connectors and platforms that help move data between systems. The company is hiring developers with database expertise to support customers, develop connectors in Java/Kotlin, and bridge customer needs with engineering.

View all jobs at Airbyte

Likely interview questions

  • Walk us through how you'd approach debugging a customer's replication issue where syncs are hanging—what logs and tools would you check first?
  • Tell us about a time you had to write code to solve a customer problem. How did you balance shipping a fix quickly versus making it production-ready?
Unlock all 7 questions free — and practice them live →