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AfterShip

Solutions Engineer

UtahmidAdded 1 month ago

About this role

AfterShip seeks a Solutions Engineer to drive technical wins for mid-market and enterprise eCommerce deals. You'll partner with sales teams to uncover customer needs, deliver compelling product demos, and handle technical objections while serving as a bridge between sales, product, and customer success.

What you'll do

  • Conduct discovery sessions and translate business problems into tailored technical solutions
  • Deliver outcome-focused product demonstrations that emphasize business value
  • Address integration, scalability, and implementation technical objections in live deals
  • Regularly test and use the product to maintain technical credibility and demo quality
  • Collaborate with Product and PMM teams to share field feedback and align on messaging
  • Identify and drive improvements to demo narratives, sales execution, and go-to-market approach

What they're looking for

  • Solutions Engineering / Sales Engineering (2+ years B2B SaaS experience)
  • Technical foundation in APIs, integrations, and SaaS workflows
  • Discovery and needs analysis
  • Live demo delivery and storytelling
  • Technical objection handling
  • Clear communication with technical and non-technical audiences
  • Commercial acumen and deal focus
  • Cross-functional collaboration

Benefits

  • Great Place to Work Certified company
  • Inclusive, values-driven culture
  • Remote role with flexibility (Toronto or Utah preferred)
  • Access to innovative eCommerce automation platform
  • Collaborative, globally distributed engineering-driven team
  • Opportunity to influence product strategy through field insights
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AfterShip

AfterShip provides technical solutions for eCommerce businesses, helping them manage customer interactions and deal with technical requirements. The company is hiring Solutions Engineers to work closely with sales teams, deliver product demonstrations, and support mid-market and enterprise customers through their buying journey.

View all jobs at AfterShip

Likely interview questions

  • Walk us through your most successful deal as a Solutions Engineer. How did you identify the customer's core business problem, and how did you tailor your demo and technical approach to win it?
  • Tell us about a time you had to handle a complex technical objection around integration, scalability, or implementation during a live deal. How did you approach it?
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