Accenture Federal Services
ServiceNow Developer (SPM)
About this role
Accenture Federal Services seeks a ServiceNow Developer to analyze business processes, gather requirements, and design solutions for federal government clients. You'll collaborate with stakeholders to implement process improvements and support organizational change management initiatives.
What you'll do
- Develop business processes, gather requirements, and create user stories
- Provide process flow documentation and system design specifications
- Build stakeholder relationships and guide adoption of solutions
- Conduct quality management reviews and ensure requirements are met
- Lead or assist with test plan development and execution throughout SDLC
- Support organizational change management by documenting solution details
What they're looking for
- ServiceNow development (3+ years)
- ServiceNow Certified System Administrator
- ITSM experience
- Custom application development
- HRSD module experience
- CMDB and ITOM knowledge
- Security+ certification
- Requirements gathering and documentation
Benefits
- Competitive salary range $117,400–$147,100 (select locations)
- Comprehensive benefits package
- Professional certifications and training programs
- Glassdoor Top 100 Best Place to Work
- Collaborative and inclusive work environment
- Growth and career development opportunities
Opens the application — the Jobs AI extension fills it for you. Set up autofill
Opens the official application on the employer’s site. No login required.
Accenture Federal Services
Accenture Federal Services builds and maintains mission-critical technology solutions for the U.S. federal government, including cloud infrastructure, enterprise systems integrations, and cyber defense tools. The company is hiring DevOps engineers, full-stack developers, SAP specialists, and test engineers to support classified and unclassified federal government projects.
- Website
- accenturefederal.com
Likely interview questions
- Can you walk us through a specific ServiceNow development project you've completed, including how you gathered requirements and documented the business processes?
- Describe your experience with ITSM modules in ServiceNow and how you've used them to support IT service management processes.