Formic
Robotics Field Service Engineer
About this role
Formic seeks a Robotics Field Service Engineer to maintain and support industrial robotic systems deployed across manufacturing facilities. You'll diagnose failures, perform preventative maintenance, and restore production in fast-paced factory environments while building strong customer relationships and driving fleet reliability.
What you'll do
- Diagnose and resolve robotic system failures on-site and remotely to restore production quickly
- Perform preventative, corrective, and predictive maintenance on manufacturing cells
- Provide technical training and support to customer operators and maintenance teams
- Document service activity, root cause analysis, and spare part requirements in CMMS systems
- Monitor system performance using Formic dashboards and identify recurring failure patterns
- Coordinate field scheduling with customers, vendors, and internal teams while maintaining safety compliance
What they're looking for
- Hands-on troubleshooting of electrical, mechanical, and PLC systems
- Reading electrical schematics, wiring diagrams, and pneumatic drawings
- CMMS platform experience for maintenance tracking
- 6-axis robot programming or operation (Fanuc, KUKA, Yaskawa, ABB, Universal Robots preferred)
- Strong written and verbal communication with clear documentation skills
- Industrial automation and conveyor/palletizing system knowledge
- Safety protocol adherence (LOTO and compliance standards)
- Root cause analysis and continuous improvement mindset
Benefits
- Comprehensive benefits package for U.S.-based full-time employees
- Professional development and technical depth expansion across robotics and industrial systems
- Customer-facing role building trusted relationships with plant managers
- Participation in improvement initiatives and RCA sessions
- Supporting rapidly scaling company backed by leading investors
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Formic
Formic builds industrial robotic manufacturing systems and web-based control interfaces for factory automation. The company is hiring Full Stack Software Engineers to develop graphical interfaces for these systems and Robotics Field Service Engineers to maintain and support deployed robotic fleets at customer facilities.
View all jobs at FormicLikely interview questions
- Walk me through a time when you diagnosed a failure in a robotic or automated system. What was your troubleshooting process, and how did you document your findings?
- Describe your experience reading and interpreting electrical schematics, wiring diagrams, or PLC logic. Can you give a specific example?